FAQs

 

Do I need an appointment?

No, we do not require an appointment - BUT- for your own satisfaction, we highly recommend you make an appointment. Walk-ins are welcome, but are on a first come, first serve basis, depending on previously scheduled appointments, and the availability of bridal consultants and dressing rooms. 


 Call (931) 559-4696, or if out of state - Our Toll Free number is 844-Wed-Gown  (844-933-4696.) .


When should I book my appointment?


As soon as possible.  Once your engaged and begin envisioning your wedding theme, thats the time to begin wedding dress selection. It takes time, and we are here to assist you without sales pressure tactics used by other bridal boutiques. 


Purchasing Couture or Custom Orders: versus our Ready-to-Wear Dresses


 If selecting a couture original design from the U.S. Trademark Label Couture By Tess, an initial appointment 9-12 months prior to your date is highly recommended.  



Do you handle alterations?


Yes, as a designer and atelier, we do all alterations in-house. And guess what, unlike other bridal boutiques, our basic alterations are FREE OF CHARGE. on our couture wedding dresses. 


How much is the dress deposit?

All orders require a 50% deposit with payment in full at the earliest of the following listed below. However, NO later than than 6 months from the purchase date:


1) When your dress order is shipped and arrives at our boutique, (usually 4 months from order date with deposit).

2) 6 months from date of purchase on couture, custom-measured original design orders.

3) Any wedding dress ordered within 6 months from the wedding date MUST be paid in full at the time the order is placed.


Ready To Wear Dresses


We have over 600 in-stock dresses including plus sizes available for immediate purchase.