FAQs

 

Do I need an appointment?
We are remodeling and preparing to open our new store front in Cookeville, Tennessee in order to serve Nashville, TN, Cookeville, TN, Knoxville, TN and Chattanooga, TN area brides.  We will not begin scheduling appointments until September 2019 for our new Cookeville, Tennessee location.


 Our Toll Free number is 844-Wed-Gown  (844-933-4696.) .


When should I book my appointment?


Purchasing Couture or Custom Orders: versus our Ready-to-Wear Dresses


 If selecting a couture original design from the U.S. Trademark Label Couture By Tess, an initial appointment 9-12 months prior to your date is highly recommended.  



Do you handle alterations?


Yes, as a designer and atelier, we do all alterations in-house. And guess what, unlike other bridal boutiques, our basic alterations are FREE OF CHARGE. on our couture wedding dresses. 


How much is the dress deposit?

All orders require a 50% deposit with payment in full at the earliest of the following listed below. However, NO later than than 6 months from the purchase date:


1) When your dress order is shipped and arrives at our boutique, (usually 4 months from order date with deposit).

2) 6 months from date of purchase on couture, custom-measured original design orders.

3) Any wedding dress ordered within 6 months from the wedding date MUST be paid in full at the time the order is placed.


Ready To Wear Dresses


We have over 600 in-stock dresses including plus sizes available for immediate purchase.